Support

How can we help?

A real human reads every message. Pick a topic below or email us directly.

01Contact

What is it about?

Something broken in the extension or on the site? Use the dedicated bug report form.

Invoices, payment issues, plan changes, cancellation or the 60-day guarantee.

Sign-in problems, license activation, connected accounts or data deletion.

An idea to make UsageMeter better? We read every suggestion.

Press, partnerships, security reports or anything that doesn't fit above.

Send us a message and we'll route it to the right person.

Opens your email client

02Response times

Essential

Community

Community support — we answer as capacity allows.

Pro

≤ 24 h

Priority email support with a response within 24 hours.

Team

≤ 6 h

Dedicated Slack channel with a response within 6 hours.